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diff --git a/notes/never-split-the-difference.gmi b/notes/never-split-the-difference.gmi index 7dbb9fc4..c6813d21 100644 --- a/notes/never-split-the-difference.gmi +++ b/notes/never-split-the-difference.gmi @@ -16,6 +16,21 @@ These are my personal takeaways after reading "Never split the difference" by Ch ''' ``` +## Table of Contents + +* ⇢ "Never split the difference" book notes +* ⇢ ⇢ Tactical listening, spreading empathy +* ⇢ ⇢ Mindset of discovery +* ⇢ ⇢ ⇢ More tips +* ⇢ ⇢ "No" starts the conversation +* ⇢ ⇢ Win-win +* ⇢ ⇢ On Deadlines +* ⇢ ⇢ Analyse the opponent +* ⇢ ⇢ Use different ways of saying "no." +* ⇢ ⇢ Calibrated question +* ⇢ ⇢ The black swan +* ⇢ ⇢ More + ## Tactical listening, spreading empathy Be a mirror, copy each other to be comfy with each other to build up trust. Mirroring is mainly body language. A mirror is to repeat the words the other just said. Simple but effective. |